At Xcentric, we provide world-class support to CPA firms.

We understand the importance of having and maintaining a reliable network. Our intimate understanding of your business environment from a network hardware/software perspective allows us to provide you with the support you are looking for from a solutions provider. Because of our extensive client base, we are able to track changes and see trends that help you maximize efficiency and decrease downtime.

 

No one serves the Accounting Industry like we do.

  

our plans

 
Monitoring Services
 
BASIC
PROFESSIONAL
COMPLETE
Desktop/Server Monitoring & Alerting

 

 

 

Availability Monitoring & Alerting

 

 

 

Error & Event Log Monitoring

 

 

 

Drive Space Monitoring

 

 

 

Website Monitoring

 

 

 

Application & Database Monitoring

 

 

 

Asset Inventory

 

 

 

 
 
 
 
 
Support Services
BASIC
PROFESSIONAL
COMPLETE
Hourly Phone & Email Support

 

 

 

Hourly Remote Control Support

 

 

 

Unlimited Phone & Email Support*

 

 

 

Unlimited Remote Control Support*

 

 

 

 
 
 
 
 
Security Services
 
BASIC
PROFESSIONAL
COMPLETE
Network Firewall Monitoring

 

 

 

User Accounts

 

 

 

File Sharing Permissions

 

 

 

Antivirus & Spyware Diagnostics

 

 

 

 
 
 
 
 
Help Desk System
 
BASIC
PROFESSIONAL
COMPLETE
Client Service Portal (ticketing system)

 

 

 

Halo System - Remote Control

 

 

 

Halo System - Workstation/Server Audit

 

 

 

Halo System - Detailed Reporting

 

 

 

Halo System - Patch Deployment Tools

 

 

 

 
 
 
 
 
Maintenance Services
 
BASIC
PROFESSIONAL
COMPLETE
Microsoft Patch Management

 

 

 

Printer Setting Management

 

 

 

Log File Maintenance

 

 

 

 
 
 
 
 
Additional Support Services
 
BASIC
PROFESSIONAL
COMPLETE
Monthly Network Summary Reports

 

 

 

Xcentric Partner Brief Newsletter

 

 

 

Guaranteed Response Time

 

 

 

Annual Technology Plan Review

 

 

 

On demand Executive Report

 

 

 

Two Day Network Tune-up

 Optional

 Optional

 Optional

Firewall/VPN/Router Management

 

 

 

Asset Management

 

 

 

Assigned Account Manager

 

 

 

Assigned Primary Consultant

 

 

 


Match your needs

We have plans that match your firm's staffing and technology needs.

 

Choose your plan »

IT Dream Team

Don't risk your billable time with an IT consultant who doesn't speak "accounting."

 

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Xcentric excels at designing

and installing technology infrastructure specifically molded to the numerous and demanding software applications we utilize daily."

Peter J. Fitzpatrick

LL.M., CPA
Smith Sapp Bookhout Crumpler & Calliham

IT Management

With so many moving parts, take control with one decision, one expert system.

 

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Best Practices

Utilize a series of best practices developed over 15 years.

 

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24/7

You can’t afford to have something go wrong while you're asleep – no fear!

 

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